Black Diamond Spas Redesign

This is one of our ecommerce projects, a full website redesign for Black Diamond Spas, who specialise in hot tubs and swim spas and supply quality products across the UK. They came to us wanting a more professional and engaging website to support their national growth.While their old site was functional, it felt clunky, especially on mobile, and didn’t reflect the premium nature of their products. Although they were already getting some traffic and local visibility, they needed a site that would perform better nationally and help convert more visitors into customers.
+276%
Peak Season Traffic
+157%
Peak Season Visitors
+215%
Engaged Visitors
+71%
Web Page Speeds
276%
Increase in
Peak Season Traffic
157%
Increase in
Peak Season Visitors
215%
Increase in
Engaged Visitors
71%
Increase in
Web Page Speeds
We redesigned the website from the ground up, focusing on clarity, speed, and a smooth buying journey. While we kept the original branding, we used it in a way that helped the business stand out more clearly. We also rewrote key content to better support conversions and keyword targeting.Technical SEO was also a priority, we addressed slow loading times, mobile responsiveness, and cleaned up existing errors to meet best practice. Blog content continued as part of their ongoing campaign.

Redesign Challenges

The old site had a number of issues holding it back. The design was dated and difficult to navigate, particularly on mobile. Pages loaded slowly and technical errors were affecting both usability and SEO.

Key Issues:

  • Outdated Design
  • Difficult Navigation
  • Slow Page Load Times
  • Technical Errors
  • Insufficient SEO Support

They were already working with us on a monthly SEO campaign, which had helped improve their rankings, but to compete for the most competitive national keywords like hot tubs for sale, they needed a website that matched the strength of their SEO.

Website redesign before: the old Black Diamond Spas homepage Website redesign after: the new Black Diamond Spas homepage on a desktop

The Results

The new design feels more modern, trustworthy and easier to navigate. It’s responsive, fast-loading, and puts the product range front and centre. We introduced clear calls to action, simplified menus, and a layout that guides users through the site naturally, all designed to increase conversions. For any business selling online, this Ecommerce website redesign shows how better design and SEO can work together to grow traffic and sales.
The end result is a clean, professional website that now reflects the quality of the Black Diamond Spas brand.

Results Summary:

  • Peak season traffic from Google up 276%
  • Peak season website visitors more than doubled
  • Better national rankings for key search terms like hot tubs for sale
  • Improved mobile experience and site performance
  • A more streamlined enquiry process for higher conversion potential
Black Diamond Spas logo on black
Black Diamond Spas
five star rating

We’ve used many SEO optimisation and website design companies before but none compare to the service and results from SEO CoPilot.

Right from the start, Guy and his team have been amazing. The team always take their time explaining how certain things work and how collectively we can improve our rating and design of the website.

Nothing is ever too much trouble and they always reply to our messages almost instantly.

We cannot recommend SEO CoPilot enough — truly the best in business.

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Meet the team behind the project

All our projects are led by Guy Tomlinson, with our in-house design, development and SEO team working with clients across Derbyshire and the UK. Get to know our team, or call us on 01246 556 565 to talk about your project today.

Website Design Portfolio

Explore our portfolio to see how we’ve brought brands to life through bespoke website design. Every project is tailored to reflect our clients’ identity and help them stand out in a competitive market.

If you have any questions or want to discuss your own project, we’re here to help.

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